To initialize the "Knowledge Brain," YogMaya Industries collects and stores:
User Data: Account details, URLs, and uploaded technical documents (PDFs/DOCs).
Lead Data: Information captured during lead engagement (Names, Phone Numbers, Inquiry Context).
Interaction Logs: Transcripts of SMS, WhatsApp, and Voice interactions for quality assurance and RAG optimization.
2. ENCRYPTION & SECURITY
All lead data and property documents are protected using AES-256 bit encryption at rest and TLS 1.2+ in transit. Our "Intelligence Layer" resides on secure, enterprise-grade cloud architecture with isolated database environments for each user instance.
3. DATA USAGE & THIRD PARTIES
We do not sell or trade your data. Data is shared with sub-processors only as required for core service delivery:
Messaging Gateways: (e.g., Twilio/Meta) for routing communications.
Payment Processing:Paddle acts as our Merchant of Record for secure transaction management and tax compliance.
LLM Providers: Anonymized inquiry text is processed via LLM APIs to generate responses, but is not used for training baseline models without explicit enterprise consent.
4. DATA RETENTION & DELETION
You retain ownership of your data. Upon termination of your service, all ingested documents and interaction logs can be permanently purged from our active "Intelligence" clusters upon request.
5. REGULATORY COMPLIANCE
We adhere to standard data protection principles. For users in regulated niches, our "Professional Safeguards" are designed to assist you in maintaining compliance with your specific jurisdictional requirements.